Can anyone help with this. Ive requested to send screen shot via email instead but hitting a wall
Not sure what you want to do? Screenshot of what and what paperclip?
Good point, what kind of images does it make and what exactly happens when you try to attach it?
In the response box on the support chat there is a paper clip attachment symbol. Im trying to attach a screen shot or download of an image of a bank statement.
Are you able to check detailed info about file (image)? I mean- what is this- i.e. *.jpg, *.jpeg, *.tiff, *.gif, *.PNG, etc.
The other thing- how big is this screenshot you want to be uploaded.
And… What happens when you’re trying to add these images?
I understood that bit. The question is what exactly happens when you are trying to do that and is the image in a supported format?
I can see that an agent has responded to your query by providing an email address. Could you please forward the documents there?