Can't add debit card.


#1

Hello

I am trying to add my debit card to my app so that I can top up. I enter all my details and address then it gives me the warning about 3D security then just freezes on a white screen.

Is there something I can do?

Thanks


#2

I have the same problem and I need this to work ASAP, since ill be travelling soon.


#3

@sparkerspike @Akhila So this is surrounding the security verification from your bank. Are you guys somewhere with a stable connection? Are you using an iPhone or Android?


#4

I would enter the 3D security and then it would say: ‘something went wrong’ and then get back to the page where you have to re-enter all the bank details.
I have a stable connection and using Android