Cannot verify virtual card


#1

@AndreasK
Hello,
I cannot verify my virtual card and my account is locked. I need my money back now! I cannot wait 24 hours for support.
Please someone help me.


#2

Please see the attached post below.


#3

I cannot login because I need to send 4 digits from my account history (I did that) but then I need to scan my card. Since it’s a virtual card I cannot do this. The worst thing that because of that whole account is blocked, I cannot login. It’s unbelievable, I cannot get my ~600$ back, I need that money now.
It should be written somewhere that virtual cards are not recommended. Especially when you put your card data. You fill your data, form is accepted and 2 minutes later you have your account locked and cannot get your money for God knows how long.
I just want to repeat, I need my money now!