I have been trying to top up my phone with my Revolut Mastercard for the entire day with no success. I have never used my Revolut card for a phone top-up before, but when I enter all the necessary details and try to process the transaction, I receive a notification that the transaction has been declined by the bank.
Thereafter, the transaction doesn’t show up on my Revolut statement (it is not even seen as ‘pending’ - it is merely not there) and when I contacted Support they informed me that this has to be a system error (which they speculated could be caused by network connectivity, but I great great network connection so that cannot be the case) and that I should try again later.
I’m at a loss for what I could do. I would appreciate advice.