Cannot login to revolut business -

When I enter my passcode to the revolut business app, I get “! Looks like we’ve had an issue signing you in. Please try again.”

And when I try again - about 10x now - it says exactly the same thing,.

What is the next step in debugging this?

Thanks, Tony

3 Likes

@tonycp Hello, Welcome to the community. :heart_eyes:

I understand this is frustrating! Please start by following the basic troubleshooting steps. :arrow_double_down:

  1. Make sure your Revolut app is updated to the latest version available
    2.Clear the device’s cache: iPhone: Settings > General > iPhone storage >
    Search for the Revolut app > Click in on "Offload app/clear cache;
    Android: Settings > Apps > Search for the Revolut app > Click on the app >
    Tap on Storage > Clear cache.
  2. “Kill” the app (close it completely from the app switcher)
  3. Reboot your device (turn on and off)
  4. Try with both Wi-Fi and mobile data - ensuring that network connection is strong and stable
  5. Use an alternative device (if possible)

Let me know if this works. :eyes:

Veda | Community Team

1 Like

Hi there, still doesn’t work for me

2 Likes

@Heath Hello :wave:

I would advise you to contact us via help@revolut.com so that we can look into this issue for you immediately and get this resolved. :pray:

Veda | Community Team

1 Like

I am having the exact same issue.

1 Like

@PatrickHanley Hello, Welcome to the community. :heart_eyes:

Did you try the basic trouble shooting steps mentioned here? :thinking:

Veda | Community Team

1 Like

Tried all of these, and still no luck. I can login on the desktop…

1 Like

Same thing here, and it’s been 3-4 days now, I keep thinking they’ll fix it.
Same error on two different phones.

@tonycp Hello :wave: May I know if you have reported this through the app? :eyes:

@prof Hello, Welcome to our community. :heart_eyes: I am sorry to hear about the issue you are facing with Business account login. Can you please start by following a few basic troubleshooting steps mentioned here? :eyes:

Veda | Community Team