Cannot Increase Limit!!


#1

I have a pending transaction (incoming). The message on the app says " please go to Verification & limits in your profile to increase your top-up limit.

However, when I go there, the is no other option to increase.

Please can you advise?


#2

More> Profile> Verification and limits> Verify income source
(or something similar, because I had to translate into English :slight_smile: )


#3

Thanks. I did try this as per instructions but the option is not there under my profile. My limit has already been set to 4k per year. Nowhere near enough. I have since had contact from support saying they will look into it. No idea how long that’s gonna take! Your translation if fine btw :slight_smile: