Cannot get past passcode creation.


#1

Hello,

I’m trying to create an account using an Italian mobile.
The app simply stops working as soon as I set a passcode, showing me a “something went wrong” dialog.

Could you please help me sorting this issue out?


#2

Hi there.

Thank you for contacting us.

Are you using an iOS or Android?


#3

I have the same issue.
Android app

Thanks


#4

Hi AndreasK,

I’m using the android application and the problem seems to be related to my device. I tried with another one and I managed to get past that step.

Apparently Revolut doesn’t like cheap Chinese android phones