I was almost relieved when reading this thread - thought I must have been the only purpose who had been driven mad by the business account creation ‘process’.
Wow does it suck! I was constantly asked the same questions over and over again about the nature of the business. Whenever I provided information I’d get a response like ‘Please provide a valid website’ or ‘Please explain why you need the account’ despite that being clearly answered in the previous response. I could never get anyone to actually tell me what was wrong with the information submitted so I went round this loop about 10 times.
Chat were friendly but I don’t think they were reading my submissions either as they would just relay the same vague statements, even when I had copied the responses in to the chat!
It was totally maddening and disappointing. I like my personal Revolut account and thought getting a business account would be easy.