Cannot access the app



After entering my pin , the app screen says ‘Please help us keep your account safe. We are looking into your account now and will get back to you shortly’ since last night. I tried to message the support team but the chat doesn’t allow me to send the message ?

No idea how to fix and get into my account balance


Hi @Adriana,

As I can see we have managed to get in touch and help you out.


Andreas K.