cancelled premium


#1

hi

how can I cancel my premium account ? I ordered it accidentally to have a premium physical card

thank you


#2

You could try contacting Rev through the app or Facebook or Twitter


#3

Young write the support that you want them to cancel your premium subscription, like explained in the FAQs.


#4

Same thing happened to me. It seems that their support bot Rita does not work very well. I am waiting for hours to speak to a live agent, while they had told me that it would take approximately 5 minutes.

Could someone please cancel my premium account? Thanx


#5

Type “resolved” and wait rita to answer that the problem was resolved.

Then type “live agent” and explain your reason why you want to cancel the subscription.

If you ordered a premium card you might be charged for the delivery.
They’re gonna explain you and should be fat (I didn’t had any problem with the support so far… in waiting times )