Canceled Purchase on Amazon

I made a purchase on 16/11/2017 on Amazon for € 18.90, I paid with the revolut card and that same day I canceled the purchase on Amazon. Since then I have discounted the balance and a message “This payment is awaiting the merchants confirmation or reversal”,
how many days will it take to return the money ???
Thank you

Hi there.

Thank you for contacting us.

The transaction is still pending merchant’s confirmation or reversal. If the merchant doesn’t revert the transaction explicitly, it will be reverted automatically in 7 days. You can expedite the reversal by getting the merchant to send us an email authorising us to reject the payment, along with the authorisation codes.

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Hi I have the same issue. How can I let the merchant send you an e-mail. I have the authorisation code, which is 107534.

Hi there. I’ve responded to your DM @GIULIACIRIACHI

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