Canceled Purchase on Amazon


#1

I made a purchase on 16/11/2017 on Amazon for € 18.90, I paid with the revolut card and that same day I canceled the purchase on Amazon. Since then I have discounted the balance and a message “This payment is awaiting the merchants confirmation or reversal”,
how many days will it take to return the money ???
Thank you


#2

Hi there.

Thank you for contacting us.

The transaction is still pending merchant’s confirmation or reversal. If the merchant doesn’t revert the transaction explicitly, it will be reverted automatically in 7 days. You can expedite the reversal by getting the merchant to send us an email authorising us to reject the payment, along with the authorisation codes.


Refund not paid back
#3

Hi I have the same issue. How can I let the merchant send you an e-mail. I have the authorisation code, which is 107534.


#4

Hi there. I’ve responded to your DM @GIULIACIRIACHI


#5