Hello,
I want to cancel the premium subscription that i was forced to choose when i was ordering the card.
I noticed that i was premium when i see the 7.99 eur charge in my revolut account.
The support told me that i can not cancel my premium subscription after the trial period.
Can you help please?
Hey there @redochka
redochka:
i was forced to choose
First of all, you were most probably not forced. I’ve not seen a single person complaining about this on the forums
However, if you mistakenly selected it and you believe you were tricked into it, tell a support agent you want this issue to be scalated and fill the form in
2 Likes
I contacted the support but she confirmed to me that she is unable to cancel my subscription due to the trial period being passed by 2 days.
She also doesn’t know which form you are talking about
Please help, i don’t want to close my account. I am ok to pay the 10€ of the card but i don’t want the premium plan for now.
Hey there @redochka
She should know the escalation procedure for any issue
You can check the complaint policy here:
Some users have seen success with this form: