Cancel Payment

#1

Hello I sent a payment with Visa and would like to cancel it. It is still pending in the application. How should I proceed? Will fees be hold?
Thanks
Catherine

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#2

You can’t. Authorized card payments can’t be cancelled. In case of a dispute with the merchant, contact the merchant first. The merchant can revert the payment. If the merchant denies this, you can start an official chargeback procedure once the transaction shows as „completed“.

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