Can’t verify Identity


#1

Hello, I can’t verify my Revolut account as I have not got access to my passport as it is with someone else who is planning my trip, thus meaning I have no evidence to provide for identification except from my bank card or a letter sent to me at my address. Help going next week!!!


#2

Don’t you have an id or driving licence?


#3

Nope which is the most annoying part.


#4

So I don’t have any other idea…
https://www.revolut.com/pl/help/getting-started/verifying-identity/how-do-i-verify-my-identity?lang=en


#5

When are you getting your passport back?


#6

I’m not until I get there, which is far too late.


#7

I saw that it is possible for me to confirm my identity through uploading a picture of a letter with my name and address on it. Can I do this?


#8

Why you don’t ask person who holds your passport to send you picture of passport .
You can’t get veriffied without ID.
Your Name and adress on letter won’t state any sufficient info.
Nationality for example.


#9

Hello Stan, thank you for the help but as we are going as a group our passports are in a holder so there’s no way of me getting it until I go


#10

I’m afraid you won’t be able to verify without it.
You can always do it when you come back from trip :slight_smile:


#11

I there no way of me using my Revolut card while I’m there?


#12

No if you not verified you can’t use it …


#13

`I have my ID card from college?


#14

:smiley:
Not good enough :slight_smile:
Are you EU citizen ??


#15

Yes i’m an EU Citizen


#16

Need either passport /ID or driving licence to verify identity :slight_smile: