Can’t top up with Visa or Maestro


#1

Using my mobile banking app error: ‘the url cannot be opened’
Using a card reader: ‘ 3ds is not activated’
Contacted my bank, there’s nothing they can do…


#2

Hmmm, but you topup via revolut app not via your bank app…


#3

Is there 3d secure active of you bank card active?


#4

My bank says it’s activated…


#5

The Revolut app asks me if I want to use my mobile banking app or my card reader to confirm the transaction…

Mvg

Steven Joostens


#6

Have you tried to contact our in-app support team?


#7

yes, I logged in and out, removed my card and added again, used another card…
Support told me to use wire transfer instead, but I’m not satisfied with that ‘solution’


#8

Can you please send me a direct message?


#9

I registered here today, don’t think I can send you direct messages ( help says 24hrs after activation)


#10

I’ve replied to your DM.


#11

Mvg

Steven Joostens