Can no longer log in to Revolut app on my phone

[jakubgs]

I’m also stuck unable to login. I keep going in an endless loop between the 3 screens:

1. Mobile number - I put in my number and click Continue
2. 6-digit code - I get the SMS and the app picks it up automatically.
3. Country of residence - It asks me and auto-fills my country and provides me with two options:

• Sign up - If I follow this and fill out the data it tells me my account exists
• Log in - If I follow this path it just takes me back to #1 “Mobile number” screen
  • This shows a popup “Already have an account? Please enter the phone number…”.

I don’t know what I’m supposed to do. It seems impossible to log in.

EDIT: I’m on version 7.31 from January 12, 2021.

[dimitar1024]

I have absolutely the same issue. Can you please help us?

[perlad]

EXACTLY the same issue. cant login, tried to delete and re-download the app. same loop. Revolut what to do? help please.

[zapata]

Please read this first for help! How to contact Revolut.

I created this thread so new users can see the information they seek right away. I think these two points answer most of the questions I have read here in the past few weeks. There is NO telephone number to talk to a live agent from . If you want to contact Revolut for a complaint then please click here. For further help please take a look at the Help centre here. The official Facebook account is here. The official Twitter account is here. More information…