Bug with changing address and contacting support


Hey there, I recently made an online purchase with my Revolut card and sent the wrong billing address. I tried to change the address on my Revolut account but I ran into an error message “We’re sorry something has gone wrong”. I tried to contact the in-app support for this issue but I don’t think my messages are sending as there is an exclamation mark in a red circle next to the messages I’m trying to send.


try reinstalling the app


I have, both problems are still present


Hello @Williamhoang,

Can we get in touch directly so we can take a look at what’s going on? I’m sending a direct message here.


Hey my problem was eventually resolved, I managed to contact support and they fixed the address for me


Great to hear that @Williamhoang


Can you help me, I have the same problem thank you


Hi there,

I’m having the same problem: could you help me please ?