Bug with changing address and contacting support

Hey there, I recently made an online purchase with my Revolut card and sent the wrong billing address. I tried to change the address on my Revolut account but I ran into an error message “We’re sorry something has gone wrong”. I tried to contact the in-app support for this issue but I don’t think my messages are sending as there is an exclamation mark in a red circle next to the messages I’m trying to send.

try reinstalling the app

I have, both problems are still present

Hello @Williamhoang,

Can we get in touch directly so we can take a look at what’s going on? I’m sending a direct message here.

Hey my problem was eventually resolved, I managed to contact support and they fixed the address for me

Great to hear that @Williamhoang

Can you help me, I have the same problem thank you

Hi there,

I’m having the same problem: could you help me please ?



I have a same problem, I’m unable to verify identity on Revolut.
Could you pls help me?
I a lot of times :disappointed_relieved: