For tax reasons I tried to generate PDF statements for December last year.
Every time I tap “get statement” it switches to GBP.
I have tried this on various currencies and it always defaults to GBP.
Even worse! Mine says 0 for every item.
This needs a fix asap as I think every Italian will post this. I think they need them badly, don’t they?
edit: Excel opens a new email with the .csv attached. Is that normal? Also all 0 for me.
another edit: I reported it via in-app chat.
It has always been the default behaviour on my smartphone. Also, I have been annoyed by it ever since because it doesn’t offer a direct download option.
…and maybe you do not want to share it with Gmail or sent it through the webs!
if you leave the email screen by using the return button, the email is saved as a draft. Then you can download it from the draft.
Though, at that point it might already be synchronised with the server.
I encountered even another bug: When I switch the accounts it doesn’t always change to the respective transactions.
Edit: seems to only have been a temporary problem
Not on my device atm.
However, I had it before and sometimes the point that should Mark positions on the graph freaks out.
I also found this and reported via in-app chat.
The new (beta) version I received yesterday fixed this. The account statements are now generated for the selected currency (in my case EUR and SGP. I don’t even have/need a GBP account).
can u help me to? like at the ID verification i always get this
and i cantdo anything. i ve been struggling for about two weeks help
Any progress on this? I am a UK user, returned from a trip to the USA. Statements either PDF or excel requested on the US account bring up only the GBP account ( transfers). I use a Moto 5g running Android 8.1.0.
Hi,
Was there a fix or work around for this. It has happened me and I need my statements urgently.
Thanks Justin
No, we can’t help you here. You both will have to contact Revolut on Facebook or Twitter.
Bug is fixed with 6.25 update