Budapest - Sudden 050 card declines in shops I regularly use card at


#1

Hi team

I live in Budapest and regularly use my Revolut card for groceries at several different stores.

Today, I tried contactless payment at one of the stores - declined code 050

I tried again chip and pin - declined code 050

I tried a different shop - declined code 050

Worried it was my card being blocked, I tried to withdraw some cash - this worked fine.

I checked in the app, the cash withdrawl is listed, but no mention of the declined payments.

Any idea what’s going on?

cc: @AndreasK


#2

Hi @andrewjdavison,

Let me start by expressing my apologies for any inconvenience caused.

As you may already know, we experienced a server issue on Friday, which was causing card payments to fail and some in-app difficulties.

Please accept our apologies for this inconvenience: https://blog.revolut.com/no-excuses-we-let-you-down-32f81e64f974

Best,

Andreas K


#3

Hi @AndreasK - thanks for getting back to me :slight_smile:

Everything does seem to be working fine now. Glad it got sorted.