Hi @distraqt . Thanks for the kind words!
Your statements (both PSD and CSV) will only contain completed transactions. Pending transactions need to be settled first before they will be included in your statements.
A pending transaction is a payment which has been authorised but is still awaiting the merchant’s confirmation or reversal. The amount won’t be available on your balance until the merchant either cancels the payment or 10 working days have passed and the money hasn’t been claimed.
In the app, you are notified once a transaction has been approved, not when it has been settled, which is why some transactions may appear to be ‘missing’ in your statements. Don’t worry, just allow some extra settlement time and you should be able to see everything you need in your statements.
Hope this helps!