Buenos días, me bloquea ron la cuenta, no se todavia el motivo.
Llevo varios días escribiendo atraves del soporte y no recibo respuesta
Hola @alvaro1 
Escribiste en inglés? Hace cuánto ocurrió esto? Has probado a escribir “Live agent”?
@alvaro1’s account was blocked a few days ago and he didn’t receive an answer. I’m asking about what language he used in the chat and about what did he say.
Hola de nuevo @alvaro1 
Aunque la aplicación esté en español, el soporte solo se ofrece en inglés por ahora 
Even if the app is offered in Spanish, support is only offered in English as of now
Hey @alvaro1
Puede que tarden hasta 3 días en contestar, y hasta entonces el chat parecerá inactivo.
They might take up to 3 days to answer and the chat will look unresponsive meanwhile.
SI Sr escribi en ingles Agente en vivo y sigo sin obtener respuesta
@AndreasK, @alvaro1 has been waiting 8 days for his verification and is becoming increasingly frustrated
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Hi there. Really sorry to hear that. Could you please send me a direct message?
I’m trying to speak for the Support and nobody answers me.
Hey @alvaro1
Try sending @AndreasK a private message by going to his profile and clicking the blue Message button or clicking here:
(However, @AndreasK, I think he can’t send DMs yet)
He should be able to send me.
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Hey @alvaro1
Have you tried sending a private message to Andreas?
Has probado a mandar un mensaje privado a Andreas?