Blocked account with not instructions to Unblock?! Travel Stranded :(


#1

My account is blocked and I’m traveling. I’m in between countries. The app says "“Your account is currently blocked for security reasons. To keep your account safe, please complete the steps below.”

But there are NO steps below to complete! Please help!


#2

Hi! I recommend reaching support on Twitter (@RevolutApp) or on Facebook: https://facebook.com/revolutapp :slight_smile:


#3

@mattlind11

After updating the app to version 4.3 or version 4.4 I had the same / similar issue on my Android device. The solution was to completely remove the app and re-install OR to remove the app-specific cache and then re-open it.

Hope this can be of help.