Blocked account, old card


I was foolish and tried to top up my account using an old card. Please can you help unlock my account, in-chat support says that a human will reply in the next few days!


Try bother them on their Twitter account.
You can ask @JessicaZ for help too.


Hi there. Thank you for your patience. I’ve escalated this issue to the relevant team which is better suited to help you with your request. Please note a member of the team will contact you via in-app chat shortly.

closed #4