My account has been blocked for now two weeks. Any exchange with the compliance or support team through the app chat is a nightmare. It takes days do be answered back when I send the info they ask for immediately. No way to contact any one by email or by phone to solve the so called ‘SECURITY’ issue. Security is nowadays the password to all abuses.
Having experienced this kind of very unpleasant treatment and having my funds blocked, I just want now, as a disatisfied customer, to close my account and have my money transferred to my regular bank account.
Revolut seems to be completely disorganized and understaffed. I hope that there is no bankruptcy at sight and that our money is well protected.
I BEG SOMEONE FROM REVOLUT TO READ THESE LINES AND HELP ME GET OUT OF THIS TRAP.
thanks in advance…