My account today was blocked without any warning ( I have been already verify once ) , I don’t remember my passcode, because I always log in using my fingerprint sensor. I can only contact support right now from app, I got message from live agent by notification, when i open app it reset completely and ask me to enter phone number again, after doing that I check support chat and I couldn’t see messages from live agent.
Use “Forgot password” an then put last four digit of the card used topup (not revolut card)
If support chat is not useful, you can reach through Twitter:
thanks for help, you were right @redi, I was using my my revolut card to unlock account, but that’s be sure in Polish version of app it is only mentioning to provide 4 digits of your card, there isn’t info that it need to be top up card.i unblocked my account. Thanks again for help.
Thanks guys, I add the same problem and in the french version also they do not mention that you need to use the top up card.