My friend, who is currently in Népal, wanted to send me money on Revolut. I did not know this application but she insisted because she told me “that’s great”
she sent me 313 euros by Revolut. I received an email asking me to click on the link to have the money. Then, The process asked me to create an account. I did it, I had the money on my account Revolut. And then, when I wanted to transfer it on my bank account, the application blocked ! I have the message " Your account is currently blocked for security reasons…". My friend does not have the money anymore on her account and I don’t have the money too… special, no ??
For 3 days, I am talking with the assistance and no solution is found !Nobody is really helping.
Please, could you help me to have the money please ?
For a first use, that’s not the best for customer experience !!