block my account because of security reason how can i open my account pls help me


#1

Hei, my account today been blocked without any reason
they ask for the 4 digit code don’t know what is it
please help me


#2

Hey @abraham :slight_smile:

It should be on your bank statement :wink:


#3

what do you mean i not get it plz explan me i need to open my account but they block without any reason just write because of secourty reason your account been block i try to open they asking 4 code i try and try but whta is that code who can help me


#4

Hey again @abraham :slight_smile:

You’re topping your :r: account with a debit card from another bank, right? On that card’s statement, you should see a transaction looking like Revolut*XXXX, where XXXX is the number you need.

If you still need help, you can also write to the support team on Twitter:


#5

my bank card not come by post yet i am new and my account been block in my mobil not bank card i need to go inside my revolut app in my mobil do you get me , i never used any card


#6

Have you received any text message with 4 digit pin code on your smartphone?


#7

no , not thing i received


#8

When you start Revolut app on your smartphone, what do you see?


#9

when i open my mobil revolut app i put my 4 digit pin code then open with this massage ; YOUR ACCOUNT IS CURRENTY BLOCKED FOR SECIRTY REASONS the in botom red write verify your card


#10

then open new page write Verify your bank card please check the ROYAL BANK OF SCOTLAND account associated with your revoult card to view your latest top-up with a verification code. this will appear on your bank statement as REVOLUT1234


#11

Look above at the Juliopp reply.


#12

I can see your account is fully active :slight_smile: