When i installed the application for the first time, my account is blocked.
I contact support via chat, they told me they will escalate the issue. However, is been 3-4 days now that i do not have a reply. Seems that there is no other way to contact them rather than chat (which it seems they do not reply).
I have uninstall and re-install the app. but issue still exists. Any ideas or is there a way to contact support via email or phone?