Black out after passcode is entered


#1

I can’t use the app at all start from yesterday.
At first when I enter the passcode, it keep going back to the same page and require me to entre the passcode again.
I thought may be because I haven’t updated the app.
However after I updated the app to 3.2, now everytime after I entered the passcode, my phone black out. What can I do?


#2

Hello @w09,

Can you please send me your phone number associated with your account so I can take a look at what’s going on.

You can send it via a direct message, tap on my name and then message.

Best,

Andreas K.