I am having serious troubles receiving money on my CHF account. The transfer got refused by Revolut for the 4th time. Previously I have received money from identical provider by
After chatting with various Revolut agents I got informed, that regulations changed and I should use not my name but REVOLUT LTD as beneficiary. So the reference got altered to
and sent again. You guess… with the same result. It got refused by Revolut and sent back. Chat with agents is turning in circles… they always try to tell me, I did something wrong. I have written confirmation of how I should reference the transfer in chat (see above) and sent them the payment confirmation stating the advised reference methods. Anyway, however I reference the transfer gets refused.
Does anyone experience similar problems? Transfer is from UBS to Credit Suisse.
Unfortunately I don’t get hold on someone competent of Revolut’s transfer desk.