Bank transfers not received


#1

Hi I am trying to find out how to help and the robot thing isn’t answering, and I’m more than a bit worried to be honest.
Large transfer from EU bank account to Revolut has been done but not recieved after more than 24 hours. All numbers are ok. What can I do, who can I speak to?
Thank you, if anyone is out there…in Revolut


#2

I have the same problem I transferred a large amount of money, but has not been received at receiving bank.

Unless Revolut have gone bankrupt??


#3

similarly over 48 hours and still no sign of euros transferred from uk nat west account - is there aa agreed period for such a credit to appear?


#4

1st may holiday :slight_smile:
Your transfer probably will be in account tomorrow.May vary few days.
Guys-use support chat :joy::+1:


#5

I assume there is 1 may holiday in estonia?


#6

in fairness i did use support chat first thing this morning but no response…but thanks for that thought although why nat west to revolut should go through europe…


#7

Ok first time I’ve needed help and found the little robot who answered very quickly. Yup just be patient it said. Thanks all for the support


#8

Is it top up or bank transfer??
In chat type: ** live agent ** to get past chatbot :+1:


#9

will try live agent but it was a transfer


#10

Why not use top up insted of transfer?
It’s instant aswell :slight_smile:


#11

that sounds very good- next time ill know - thanks.


#12

That’s a good idea! Just link the bank account even if it is in a different country. Love Revolut, but will confirm that when money through :face_with_raised_eyebrow: