Bank transfer

Hi I made a bank transfer on 15/08/18 from my account from Ireland in euro of 12.165. I paid extra for the fast transfer to be made in 1-2 days. I talked with Ulster Bank and they said to me they transferred the money to you in here ( revolut euro account) but my account shows 0 euros. I want to know why it takes so long and if there’s any problem with the transfer ?

Ovidiu contacted me earlier, it seems he made a SEPA transfer from Ireland to Revolut and all the account data is supposed to check out.

My recommendation was to contact support again or to drop a message to Andreas.