Bank Transfer wasn’t credited to my revolut account

1

Bit worried here.
My boss credited me my salary yesterday, but it still hasn’t shown up on my account.

Please help.

2

What currency and to which account?

3

Pounds, and it was sent to my English account.

4

The local (personalised) account or the SWIFT one? Have you already contacted support? Dont forget to type “live agent”.

5

The local one. I’ve tried contacting the help support with the chat, but the bot told they will be back to me in about 4 hours.

I’m posting here in hopes I can find a quicker solution

6

My account is to my Italian name, which is Michele. But my boss sent it writing Michael. Can that be a problem?

7

It might be.

For SEPA transfers, regulators do not demand a name check at all. But who knows how Revolut’s system is set up. It seems sometimes a litte bit over-sensitive.

I would provide support some sort of receipt of the payment that shows name and account no. of the sender’s account and ask them to investigate this.

8

Thanks for the reply. DO you think I should just wait it out until this afternoon?

9

It was not a SEPA transfer, but one within the UK.

10

Im in the same. I was paid on 4th of may and still no money. Im in a disparete situatkion. Was mai last salary. I had to live the house and i have no money. To eat. To dribk. To smoke. To buy a tiket back to my country. Its simply horror. I could use any advice