Bank transfer Refund

I’ve submitted a bank transfer in USD to my local account in USD and I’ve double check my account number, BIC and name (yes, even that).
First of all, I don’t understand why it wasn’t processed since everything was in order.
Second of all, I know that usually are intermediary fees, but charging 70$ for the refund on a 300$ bank transfer is just unbelievable.
Can you please clarify and fix this problem?
Thank you

USD is only common pooled account AFAIK. Is that where you sent it?

70 sounds a lot but that is up to the intermediary banks, nothing Revolut can do about it.

Hi there. We’ve been in touch with our payment processor and will be able to provide an update on Monday.

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