Balance big error


#1

Hi there,
Have you everat had this problem where you top an amount, like 200, it appears, then you pays two little things like 12 and 14 in the same currency. It appears but the balance is very wrong : it says 20$ left instead of 174$ !
Can anybody please help me?


#2

Have you tired to contact them via in-app chat? (“Write to us”)