Gosh! I can finally post a new topic! Feels good to be released from prison. Honestly, this forum is over-moderated.
Anyway, auto top-up feedback:
I finally received the functionality of performing auto top-up’s and my card expired, so as you do, I added my new card and guess what? My replacement card is not trusted (have I said it was a replacement card for the one that expired?) and the auto top-up feature has disappeared. Any chance you can change the functionality so I don’t have to wait months before I can build enough trust with the card before auto top-up makes a reappearance?
Why is there such stringent auto top-up levels, why cant I select a date for when I want an auto top-up to take place and for a specific amount? Why is the minimum £100 and not any less? And why must the balance fall below £50 before the auto top-up is triggered. This seems so overly and unnecessarily complex.
Why am I posting here and not online chat? They’re well the opposite of useful and have no idea why.