Authentication issue


#1

Hi,

After changing phone company and phone number, I noticed that I could no longer authenticate to the Revolut application.

After a few unsuccessful attempts, I resolved to use the “forgotten password” feature but after correctly answering the security question, I had the unpleasant surprise that the new code was sent to my old number .

Can anyone here help me?

Thanks


#2

Hi @nassim,

Yes, sure.

I will get in touch with your via a direct message.

Best,

Andreas K.


#3

Hi Andreas
I have a big problem. I have a revolut account and Sinve yesterday my account is blocked while I’m going on holidays today with my family and my money for this holidays is on this account. I sent lot of message to the support and nobody help me. Please help me. I need my money.
You can reply to me to chaabnordine@hotmail.fr
Thank you for your help
KRs
Fadila