I am Cuban and spend 6 months a year in the UK with my sister, so opened a Revolut account. The authentication asks for a photograph of the front of my ID Card, which works OK, it then asks for a photograph of the back of the card, but it will not take the photograph.
I got in touch with support who asked me to send photos of my Passport, Visa, ID card and of me holding the cards next to my face, which I did, and support said they could not authenticate my account because the Visa was a type C.
Revolut state in their adverts:-
Newcomers to any country are often presented with an impossible catch-22: to rent or buy a home, you need a bank account. But to get a bank account, you need proof of address. Sigh.
Enter Revolut 3.7
Our latest update eliminates these hurdles, enabling customers to open a free Revolut current account from a smartphone in 3 minutes. There’s no need for proof of address or a credit check: new users can verify their account with a simple selfie and snap of their passport.