ATM Withdrawal - Transaction Incomplete


#1

Hi,

I have recently started using my Revoult Card, but recently when I try and take money out of an ATM it says ‘Transaction Incomplete’ even though there is enough money on the card.

Has anyone had this problem before?

Many thanks.


#2

What do you see inside the app? Which country? What ATM?


#3

Are you using a supported ATM terminal?

https://www.mastercard.us/en-us/consumers/get-support/locate-an-atm.html

Please follow the link to see the ones closest to you.

Are the transactions appearing on your Revolut account at all?