Hello all,
Has ever happened to any of you to withdraw money while in holidays ( in my case Spain, Malaga ) and not receiving anything from ATM ?
I could hear the ATM counting the money however the trap didn’t open – and on the screen the transaction was processed ( also my funds in Revolut are now 0 )
Unfortunately, the bank BBVA didn’t help me they said they will check however nothing back (they were talking just Spanish )
I raised the report to Revolut after 10min , someone in chat told me I need to wait for the transaction to be taken /rejected.
Today, there are already 6days passed since that happened – I am waiting Revolut to charge back from VISA/ MASTERCARD as they said.
Please let me know if you have other suggestions – I am really worried that I won`t take the money back due to ATM issue or Revolut issue because at this point I am not sure who had the problem.
Thanks in advance
Andreea