ATM Cash Withdraw

My First Use of REVOL card for an ATM withdrawal Did not work. [€200]
19/05/2018 Credit Agricole Saintes France…
"Card returned at my bank’s instruction "
Please advise

Hi are you checking our security options on the app?

Is this the entire error message?
Is there a MasterCard or Visa logo in the ATM?

Thank you,

Not sure about the status of the machine viz a viz Master card/visa.

Will check that out.

My experience is that banks as well as merchants sometimes have old data base. Revolut – at this point – is not a bank but cooperating with Lloyds. Maybe they just do not know that this concept exists at CA. :man_shrugging:t3:

Did you already contact them?

No This happened yesterday, Saturday . Tomorrow is a public holiday here. I will let you know how it goes.

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@anon71086934 seems to be around, she can help you :slight_smile:

if not, poke revolutapp on twitter or facebook. the social media team tends to be quite effective

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