assistance


#1

Hello, to test the card before going on a trip I tried to withdraw money from the ATM, but the request is denied at the last moment and no receipt despite my request.
The application asks me for a verification of the recharge card that I give and then…
the application is blocked on assistance …
Following my request, I am told that someone takes the hand … Live Agent …
but after hours… no return …
It starts badly and it’s not very serious …
Can someone do something? Money stuck on an account inaccessible it is not very convenient to go on a trip …


#2

Hi there.

We are sorry for the delay in getting back to you. We have responded and resolved your query. If you need anything else, please let us know.


#3