Apple Pay - Wrong Card


#1

Is it possible to speak with someone about an Apple Pay transaction? I topped up my account but the money never came out of my bank … on checking the revolut transaction in the app, a card I do not recognise has been charged!


#2

To clarify, it has used a card which does not belong to me and is not registered within my Apple Pay application. I need some support on this as no doubt the owner of the card will query it; it was not a small amount.


#3

Hi there.

As I can see your account is currently locked and under review.

I’ve escalated this issue to our compliance team as they will be better suited to assist you with this matter.