Apple Pay Top-Up with non EEA Cards


#1

I am opening a new thread as the original one has veered off topic without a definitive answer. I am referring to this one: Apple Pay "Add a card that is accepted by this app"

Can anybody from Revolut, maybe @AndreasK give us a definitive, non-speculative answer about this issue?

-Seems that some people can use non EEA Cards with Apple Pay, while others can’t.
-Somebody with the same app version, Swissbankers MasterCard can use it to top up Revolut via Apple Pay, while I and others can’t.
-Another user can’t use an EEA issued card anymore.
-Etc.

So it is hard to believe this is a purely EEA related issue as this all started with the latest App versions.

Please avoid this becoming an off-topic speculative thread like the other one. We really need a clear, official statement here.

Thank you!


#2

Bumping this up. Any chance we can get a definitive answer from Revolut on this? Thank you!


#3

Hi there. Unfortunately non EEA cards are not supported. You will need an EEA card for top up via Apple Pay.


#4

Thank you @AndreasK for clarifying. I guess the EEA cards that don’t work and the non-EEA cards that do work, are just a fluke then.

Hopefully personal CH IBANs will really see the light soon then.


#5

I’m not aware of non EEA cards that work with Apple Pay, we would love to investigate this.


#6

@AndreasK

Here are comments by other users. Maybe they can give you more feedback.

There is user @Gekko claiming that his/her Swiss card works:


And on the other side there is user @Dan3 claiming that his EEA card doesn’t work:


That being said, may I suggest your developers add a meaningful error message to the Revolut App that clearly explains to the users why the card in her/his wallet do not work.

And let’s beat a dead horse again: Hopefully personal CH IBANs will really see the light soon. :wink:

Thank you for your much appreciated help, Andreas.

Cheers,
Alex


#7

@AndreasK

I would like to also add my case as an example, I have a Swiss non EEA card, and I used to be able to add credit using Apple Pay and have done so many times in the past. Here is a very recent example.

Since the last update I’ve started receiving the aforementioned error message requesting that I add a card that’s compatible with the app.


#8

Yes, as mentioned before non EEA cards are no longer compatible with apple pay top ups. Sorry for any inconvenience caused.