App support is broken and need to request payment block


#1

I have a transaction which was incorrectly billed to me (I was over charged).

I looked for somewhere to file a reversal in the app, but can’t see one. I tried to use the in app support, but it seems to be broken and won’t let me type anything or attach a screenshot :confused:

How can I go about getting this problem rectified?

Thanks :slight_smile:


#2

Hi! Have you tried logging out and back in? It might fix the support chat bug :smiley: Assistance is also available on Twitter (@RevolutApp) and on Facebook: https://www.facebook.com/revolutapp/


#3

Hey @ryanhellyer.

Could you please get in touch with me so I can take a closer look into your account?

Best,

Andreas K.