App Opening Issue

Hello @Daniahmed7 I am so sorry to hear about this :frowning_face:
Please contact us through the app chat so that your issue is resolved individually.

Veda | Community Team

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i experience the same problems. I would like to open an account on Revolut but I can’t get through the registration process via the app.

So I cannot use the chat support functionality either and via Twitter I get no response.

I am using an iPhone 12 Pro with iOs version 16.3

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Hi, I cannot log in to my app. I tap the send email verification to my email address which is correct but I don’t receive an email and I have checked my Spam folder which is empty.
My email is working as I’m receiving emails from other parties.
I cannot access the in app chat so have no way of getting support.

Hello @Brewski :wave: I am so sorry to hear about this issue. :frowning_face:

Please contact our chat support through this link so that your issue is resolved in a timely manner. :rocket:

Hope this helps. Please do not hesitate to reach out to us for any further queries :smiling_face:

Veda | Community Team

Same issue here, can’t open the app since a couple of days.

I’ve tried all the mentioned steps (restart phone, clear cahce, data, re-install app, …) app still crash.

Phone: Samsung S21+
OS: Android 13 (most recent version for S21)
App Version: 8.91.1 updated on 08.02.2023

Please support

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Hello @SDFFGGdfgfg :wave: and welcome to :r: community.

I am so sorry to hear about that :frowning_face: Please reach out to our chat support team from the link attached above your reply.

Hope this helps. Please feel free to reach out for more queries :smiling_face:

Veda | Community Team

Hi @Veda.Ramesh the link to the chat refers to “Revulot Business”. I’m a retail user. How should I proceed.


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Hello @SDFFGGdfgfg Please get in touch with us on our social media channels for further assistance on this matter.

Hope this helps :sunflower:

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Hi, I have the same issue other users already mentioned on this topic. I can’t open the app at all, it keeps crashing every time no matter if I’m on wifi or mobile data. I’ve tried all the suggested steps like restarting phone, reinstall the app, clear the cache etc, but still no luck. This is becoming quite annoying as it’s been so for at least one week.

I’m using Samsung Galaxy S22+ running Android 13 version S908BXXU3CWAI/S908BOXM3CWAI/ and Revolut version 8.91.2

I’ve updated the software just now and it’s still crashing.

1 Like

Hi @Anacletus and welcome
You should contact support as suggested :arrow_up: after reading [this topic] on ways to contact support outside the app.


@Graham_Lees Thank you helping out. @Anacletus Please let us know if this works. :smiling_face: