App login issues

Their Twitter account says it does not accept messages.

1 Like

Hi, I am having the same problem. I get a pop up saying that the number I entered is invalid. Reinstalling didn’t help and I can’t access the support chat anywhere.

I now managed to get access to the app.
Next problem: When selecting “Show card details” or “Copy Card number”, it wants my to authenticate with my fingerprint, but nothing happens afterwards.
When I select “Use passcode instead” it again doesn’t accept my passcode, which it accepted before, when setting up the reinstalled app.

Also, after taking at least three selfies yesterday, I got an email “We coundn’t verify your ID”
Now I’m not verified, can’t use my cards. Will have to upload my passport again, which is exactly the same one revolut already has.

As for the passcode: not working, changing not possible (after entering the new code for the 2nd time, nothing at all happens).

Having same problem with logging in. Asking me to create an account and then when I enter my dob it says “latin characters not recognised”


Hi - i’m having issues logging in from new phone. Help!

Hi. Sorry I have the same problem.could you contact anybody in revolut?

Hi .sorry I cannot log in my revolut. How can I contact somebody in revolut to get help? Would you please guide me? I am in a real trouble

I have the same problem “try again later” help please

I’ve got the same problem. Can’t log in to the app.
Would really appreciate if someone from Team Revolut could help me out.
Haven’t had access to my account for 2 weeks now
Kind Regards
Per H

This is getting stupid, trying since Friday now to get logged back into the Android App…

Someone please help!!!

Damn thing won’t let me authenticate on a new phone…
It says it’s sent an email and gives you 1 min to respond, only to get the email 9 hours later!!!

I’m having the exact same issue. I’ve been stuck for +2 weeks and nobody will answer me. Can someone please help us out?

I just got a new phone and trying to login - it won’t allow me, says I need to sign up not sign in. The phone number on my apple wallet also changed showing an unfamiliar number even though my email is still connected. Can someone help me out figuring a way to log into my account through my email address??

Ask them on Twitter or Facebook, they will answer more quickly than here (they resolved my problem in 1 hour on Twitter)

I’m having same issues, put your phone in, put password in, email but no authenticate button.

Tenho esse problema quando acesso minha conta Revolut. Como devo fazer

alguém pode me ajudar,já enviei o e-mail.

Same here, what a joke!

I had to reset my account PIN number was not valid, they asked for a photo with ID to verify after the second attempt it was finally verified. I have been an hour checking my email as I need to click on a link I suppose, for the final verification process. I have uninstalled the app went through the process several time but no email received. Please help.

Hello, I have the same problem… Ive bought a new phone and tried to login from my old phone to my new one. However it won’t let me login and forces me to create a new account…

Hello , i have problem with my number i am not able to log in to my Revolut account.
is not recognize my passcode as well as verification code.
Can you help me to log in ?

When I open the app I get stuck with this screen.
And I have been waiting to talk to a live agent for 3 weeks! @AndreasK