app crash while login

It happened to me twice in the last two months that when i loged in the app didn’t open properly ( app opened asking for my name mail and birth date, i filled it but then the app closed).
I needed to reinstall the app to solve the problem. Btw this is the best banking app ever. Thanks!

Hello @bragster,

Thank you for contacting us.

Could you please let me know what version of the app are you using?

Best,

Andreas K

Hi! Im using the latest one. Thanks

Could you please confirm it for me?

The version I’m using is 4.3.2. Thank you.

MY APP CONSTANTLY CRASH WHILE LOG IN!
PLEASE HELP ME!!

thanks

Did you get any response? I am waiting for 2 days with the same and no answer

Having crash issue with iphone6 (IOS 12.4.5): adding passcode, landing screen stuck (no action possible) then collapses after 7-8 seconds.
I have uploaded the last version, but no change.
Customer care made me reset passcode 2 times, did not help at all.
I cannot use the app at all.