App blocked - unable to access support


#1

I know this is a repeat topic but I’m unclear how to unlock the app. I have a temporary number in my phone because I’m abroad travelling and do not have data access on my permanent number. Unsure what to do or how to do it in order to have access to the app again. Please help. I had access to support but it’s no longer available. Thank you for your help.
Samantha


#2

I’m also unclear how to DM the main support person on here, @AndreasK and @JessicaZ


#3

Tagging them is enough.
“Message” buttons will appear after 24h from your joining to this forum.


#4

Hey! Could you please send me a direct message now?


#5