I have the exact same issue. I get “We’re sorry, something has gone wrong. Please try later.”. I am using Android 9
I can’t get into my account… Someone can tell me what’s going on.
Also every time I try to get some help, I get redirected to the live chat tool in the app, which I can’t access. So, bit of a dead end.
I have a blocked account and I can’t contact an agent, please help me.